A dent, ding, or collision can be a stressful situation. Don’t let a single stressful situation turn into more stress and high repair bills, but turn to a reputable auto body repair shop in Shreveport, Bossier, and the surrounding area. Find out how Brock’s Collision Centers compares with other shops by using these features to choose the right shop for you, vehicle, and budget.
Look for an Honest Company
Honesty is a crucial component of any business. If you’re requesting services for your vehicle, you need to work with a company with a reputation for honesty. Read customer reviews, discuss necessary repairs, and ask about their previous experience to get a sense of the track record of a particular auto body shop. A dishonest company may mislead you in the amount of damage caused, the repairs needed, or the price of a service.
Work With a Friendly Customer Service Team
You’ve already had a stressful day, so work with a team that can help turn your day around. Friendly customer service professionals can make all the difference when you’re discussing your auto body damage and asking about estimates.
At Brock’s Collision Centers, our team goes above and beyond your customer service expectations. A caring agent will discuss your options with you, help you file an insurance claim, and offer reliable estimates on the time and cost of repairing your vehicle.
Ask About Certifications
The friendliest team in the world may not necessarily have the experience and equipment you need. Ask about the history of the company and if they have any relevant certifications. An independently certified shop can give you peace of mind, particularly if this is your first time receiving an auto body repair.
How much is it going to cost to restore your vehicle? This is dependent on the type of vehicle you have and the auto body repair service needed. Minor damage may be smoothed out with a paintless dent repair service, while a major collision requires replacement panels, auto paint, and other expert services.
Request an estimate to see how a specific shop compares with others. Be sure you’re requesting an estimate on similar services to see how the prices compare. Choose a provider that not only offers the highest level of repair expertise but also provides these services at an affordable rate.
Another aspect of comparing prices is insurance compatibility. It can be stressful to navigate an insurance claim after you’ve been in an accident. Work with Brock’s Collision Centers to enjoy dedicated support and helpful advice as you navigate your claim. We’ll assist you in filing your claim and providing the necessary information to get the most out of your insurance policy.
Check Out Their Track Record
Are you choosing a shop that just opened its doors? Ask a customer service agent about their years of operation. Work with a company that has been around for years and has the skilled technicians you need. At Brock’s Collision Centers, you’ll receive skilled services from a company with over 40 years of excellent service in your area. Our technicians have the latest equipment and training to provide you with the repairs you need.
Discuss Your Particular Vehicle and Auto Body Need
Some vehicles require unique considerations. Don’t trust your foreign make or luxury model of vehicle with a general auto body team. Work with our technicians at Brock’s Collision Centers, who are experienced working the all makes and models of vehicles.
We also work with a wide range of damages to ensure you receive the ideal service for your specific incident. Don’t pay more for a full replacement body panel when a paintless dent repair service can give you the quick and affordable service you need.
Review Different Auto Body Services
Minor dents, major collisions, and everything in between is all handled by auto body technicians. Here are the comprehensive services you may need for a full-service collision repair shop:
- Auto body repair
- Auto paint repair
- Collision repair
- Bumper repair
- Paintless dent repair
If a body shop doesn’t offer all of these services, they may not be able to handle any damage that occurs to your vehicle. Take your car to Brock’s Collision Centers in the Shreveport-Bossier area to ensure comprehensive repairs for any incident.
Look for Special Deals and Discounts
Everyone loves a good car repair deal. Ask your customer service agent about any specials you may qualify for. Some deals feature specific repair processes, while other discounts are for specific customers. First responders, military service members, and other individuals may be eligible for discounts as a sign of appreciation for their services.
Keep these discounts in mind while shopping for repairs. A 10% off discount or other deal may put your favorite auto body center at a competitive price. Match your required services with your budget to restore your car for less.
Ask About Turnaround Time
Restoring your vehicle after a major collision takes time. Prepare for a week or more for major repairs. Minor dents that don’t require new paint may be taken care of in a few hours. While you ask for a price estimate, ask your local collision center for an expected schedule.
Rapid turnaround times allow you to receive your vehicle quickly and get back to life as normal. Even with a loaner car, waiting for your car to be restored can be a stressful situation. Be wary of companies that offer same-day repairs for serious collisions, since auto paint alone takes days to properly apply every coat.
Look for Word-of-Mouth Referrals
Local car owners may have experience with your chosen auto body shop. Ask your friends, family, neighbors, and other individuals in your area for recommendations. Compare online reviews of companies to see what local individuals are saying. These referrals can help you get a better sense of the entire process from an outside source.
Choose an Auto Body Shop With 24-Hour Towing
After a collision, your car is in no state to drive to a collision center. Unless you’re only dealing with minor dents, you may need a tow. At Brock’s Collision Centers, we have towing affiliates who offer 24-hour towing for your convenience. Anytime towing gives you peace of mind and helps you safely transport your damaged vehicle to the right location.
Affiliate tow services are vetted by our team, so you don’t have to spend time shopping around for a tow company. Once you determine we’re the right auto shop for you, simply contact one of our towing affiliates for safe, efficient towing.
Work With a Local Leader in the Shreveport-Bossier Area
Comparing auto body shops can seem like a daunting task, so use these areas to compare leading companies in your area. Contact us at Brock’s Collision Centers to ask about our collision repair shop services and see why we’re a leader in the Shreveport and Bossier area. Enjoy rapid turnaround times, affordable services, and expert repairs that keep you moving forward.
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